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In the competitive business world, understanding customer satisfaction and loyalty is essential for growth. NPS (Net Promoter Score) is a powerful tool that measures customer loyalty and helps businesses gauge customer sentiment. When combined with flexible dashboards, NPS provides real-time insights into customer feedback, allowing businesses to make informed decisions and improve customer experience. This article explores why NPS matters for businesses and how flexible dashboards can unlock opportunities for growth, enhance product development, and foster stronger customer relationships.
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